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Warranty Terms & Conditions
2-Year Warranty Period
Applicable to car seats and strollers distributed by Jetway International Ltd.
2-year coverage from the date of purchase
What Is Covered
- Manufacturing defects in materials and workmanship under normal use
- Structural and mechanical failures that are not the result of misuse
- Defective components including frames, folding mechanisms, and harness systems
- Free repair or replacement of defective parts during the warranty period
Exclusions
The following are not covered under warranty:
Human-caused damage
Damage caused by accidents, misuse, abuse, neglect, or unauthorized modifications
Damage from improper cleaning
Damage resulting from using incorrect cleaning products, machine washing non-washable parts, or improper maintenance
Display or sample products sold at discount
Display models, sample units, and items sold at a discount through the Display Item Sale program
Products purchased from unauthorized channels
Products purchased from grey market sellers, unauthorized online retailers, or any channels not recognized by Jetway International Ltd
Important Notes
- Warranty registration must be completed within 30 days of purchase.
- Proof of purchase (original receipt or invoice) is required for all warranty claims.
- Normal wear and tear, including fabric fading, scratches from daily use, and wheel wear, is not covered.
- Jetway reserves the right to determine whether a product issue falls within the scope of the warranty.